Frequently asked questions
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Every situation is different and so is every loan. The eligibility criteria varies by lender. There are, however, standard criteria requirements that you will be expected to meet in order to apply.
- You are at least 18 years of age
- You are actively employed or have regular income
- You have a UK bank account with a debit card
- You are a UK resident with a verifiable address -
We do not charge a fee, however , that you may be referred to a lender or a broker who charges a fee so you should check with them carefully.
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All applications are subject to status and checks will be undertaken. These may include credit and fraud prevention searches to find the right product for you and for your protection.
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Taking out such a loan just to cover an expensive and non-essential item, or to facilitate regularly spending beyond your means on non-essential things, are not responsible forms of borrowing. The exact nature of your situation will affect the type of credit you are likely to use. A payday loan meanwhile is intended to cover urgent and essential one-time expenses, such as car repairs or unexpected costs or replacing an important appliance.
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If you have a query or compliant regarding your loan or the loan agreement, then you should contact your lender directly. If you have a query or complaint about this website, you should use our Contact Us page. If you remain dissatisfied with our response to a complaint, you should contact the Financial Ombudsman Service. Further information is available at www.financial-ombudsman.org.uk